Last updated: September 2026

1. Website and personal data controller
This website is operated by STGI Industries Ltda., Chilean Tax ID (RUT) 76.298.826-7, with registered address at Don Carlos 2939, Office 208, Las Condes, Santiago, Chile, hereinafter STGI Industries or STGI.
STGI Industries is responsible for processing the personal data it receives through this website, its institutional email accounts, and other corporate channels made available by the company. For questions regarding privacy and personal data, please write to contacto@stgi.cl.
The purpose of this website is to provide institutional information, technologies, solutions, projects, publications, and contact channels for STGI Industries. Its contents are for informational purposes and do not, by themselves, constitute a commercial offer, technical advice, or a contractual relationship. Any technical, commercial, or financial proposals issued by STGI Industries shall be governed by their own terms and conditions.

2. Data we may receive and process
This website currently does not include contact forms, user registration, online sales, or newsletter subscriptions. STGI Industries may receive personal data when a person voluntarily contacts the company through its institutional email accounts or other corporate channels made available by the company, including the email address published on this website: contacto@stgi.cl.
Depending on the content of the communication, such data may include name, organization, position, email address, telephone number, technical or commercial information, and any other information included by the person in their message or attachments. Please do not send sensitive data or confidential information that is not necessary for the inquiry.
The website also uses a technical cookie described in Section 6 of this page.

3. Purposes and legal basis for processing
STGI Industries processes data only when necessary to:

• respond to inquiries, requests, and invitations received;
• assess a need raised by a person contacting STGI, coordinate meetings, or prepare requested background information, proposals, or quotations;
• follow up on a professional, technical, or commercial conversation initiated by the person;
• comply with applicable legal, regulatory, or contractual obligations; and
• protect the security, continuity, and proper operation of its systems, email, and website.

Processing is carried out, as applicable, on the basis of the request or pre-contractual relationship initiated by the person, compliance with legal obligations, STGI Industries’ legitimate interest in maintaining the security and continuity of its channels, or consent when required by law.
STGI Industries does not sell, rent, or otherwise commercialize personal data. Data provided in an inquiry is not automatically added to distribution lists or used to send mass advertising.

4. Access to data and technology providers
Access to personal data is limited to persons authorized by STGI Industries who need such access to respond to an inquiry, manage the corresponding professional, technical, or commercial relationship, or comply with legal obligations.
STGI Industries uses technology providers to operate its corporate email and website, including Google Workspace and Ninja Hosting. These providers may process data on behalf of STGI solely for the purpose of providing those services, subject to appropriate confidentiality and security measures.
The use of Google Workspace may involve the storage or processing of data in countries other than Chile. Where applicable, STGI will adopt the safeguards required by applicable regulations for international data transfers.
STGI does not disclose personal data to third parties for advertising purposes or allow third parties to use it for their own commercial purposes.

5. Data retention
Inquiries that do not result in a proposal, contract, or other ongoing relationship will be retained for a maximum of 24 months from the last communication and will then be securely deleted or anonymized, unless there is a legal obligation or a justified reason to retain them for a longer period.
If an inquiry results in a proposal, contract, or commercial relationship, the relevant records will be retained for the duration of that relationship and thereafter for the period necessary to comply with legal, tax, or contractual obligations, or to exercise or defend legal rights.

6. Cookies
A cookie is a small file that a website may store in a browser to enable certain functions.

STGI Industries currently uses a single first-party technical cookie:

Name	Purpose	Duration	Type
pll_language	Remember the browsing language selected by the user.	Up to 1 year	First-party technical cookie

This cookie is not used for advertising, profiling, audience analytics, or tracking browsing activity across websites. Because it is strictly functional, it does not require prior acceptance in order to operate.
Users may delete or block cookies through their browser settings. If they do so, the website may not automatically remember their language preference. STGI Industries currently does not use analytics, advertising, or third-party tracking cookies.

7. Rights of data subjects
Data subjects may request information about the processing of their personal data and exercise the rights recognized by applicable law, including access, rectification, erasure, objection, blocking, portability, or any other rights that may apply.
To exercise these rights, write to contacto@stgi.cl with the subject line: Personal Data Request. Describe your request and provide the minimum information necessary to identify it. STGI may request reasonable identity verification when necessary to prevent unauthorized access to third-party data.
Requests will be answered within a maximum of 30 calendar days from receipt. Exceptionally, this period may be extended once for up to an additional 30 calendar days when justified by the complexity or number of requests. In such cases, STGI Industries will promptly inform the requester of the reasons for the extension. If a person considers that their request has not been handled in accordance with the law, they may refer the matter to the competent authority.

8. Security and incidents
STGI Industries adopts reasonable technical and organizational measures to ensure that personal data is accessible only to authorized persons, is not improperly altered or deleted, and remains available when needed. These measures take into account the nature of the information processed and the risks involved.
If a security incident compromises personal data, STGI will assess its effects and adopt the containment, recording, communication, and notification measures required under applicable law.

9. Institutional and commercial communications
STGI Industries does not send mass commercial communications using data obtained through an inquiry. If it implements a newsletter, distribution list, or other promotional communication in the future, subscription will be voluntary, its purpose will be disclosed, and each communication will include a simple mechanism for requesting that further messages be discontinued.

10. Website use and intellectual property
Users agree to use this website lawfully and not to take actions that affect its security, availability, or integrity. STGI endeavors to keep the information up to date but does not guarantee that all content will remain permanently free from errors, omissions, or interruptions.
The website may contain links to external websites. STGI Industries does not control or assume responsibility for their content, availability, privacy policies, or terms of use.
The texts, images, graphics, videos, documents, designs, trademarks, logos, and other published content belong to STGI Industries or are used with the corresponding authorization. Their reproduction, modification, distribution, commercialization, or use beyond personal or institutional consultation is not permitted without prior written authorization. Downloading documents that are expressly made available does not transfer intellectual property rights.
The technologies, capabilities, and features described may vary according to the conditions of each project and must be technically evaluated for each operation.

11. Updates and contact
STGI Industries may update this page when its practices, services, or applicable legal provisions change. The date of the latest update will be indicated at the beginning of this page.
For questions regarding privacy, website use, intellectual property, or institutional information, please write to contacto@stgi.cl.

© STGI Industries. All rights reserved.